Skip to main content

Billing and Cancellation

Plan States

Typical states shown in BYOW are:

  • paid
  • free trial

These states affect access to features like configuration and analytics.

Upgrading

Upgrade when:

  • you need more website slots
  • feature access is restricted under current plan

Cancellation Flow

  1. Click the Cancel Subscription icon on your plan card.
  2. Select reason and optional comments.
  3. Submit request.

After submission, you receive a confirmation message (and support case details, if available).

note

Cancellation is a request-based process and may involve support follow-up.