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Billing and Cancellation

Plan States​

Typical states shown in BYOW are:

  • paid
  • free trial

These states affect access to features like configuration and analytics.

Upgrading​

Upgrade when:

  • you need more website slots
  • feature access is restricted under current plan

Cancellation Flow​

  1. Click the Cancel Subscription icon on your plan card.
  2. Select reason and optional comments.
  3. Submit request.

After submission, you receive a confirmation message (and support case details, if available).

note

Cancellation is a request-based process and may involve support follow-up.