AI Receptionist For Retail Stores
Retail staff are often helping customers in person. AI Receptionist can answer routine phone questions and take messages without pulling staff away from the floor.
Best Uses
AI Receptionist can answer:
- store hours
- address and parking
- return and exchange policy
- pickup process
- general product categories
- holiday hours
- how to request a callback
Stock Questions
Inventory changes quickly. If you do not have a reliable real-time inventory process, configure stock questions to take a message or transfer to the store.
Example:
For current stock questions, take a message with the item name, size or model, caller name, and phone number.
Policies To Add
Add approved policy cards for returns, refunds, exchanges, shipping, pickup, and payment methods.