Forward Mobile Carrier Calls To AI Receptionist
Use this guide if your current business phone number is a mobile phone number.
Carrier steps vary by plan, device, and country. Always test after making changes.
General Steps
- Copy the AI number from CloudMySite.
- Call the AI number directly.
- Open phone call forwarding settings or use your carrier short code.
- Forward calls to the AI number.
- Call your mobile number from another phone.
- Confirm AI Receptionist answers.
Common US Carrier References
| Carrier | Current Reference |
|---|---|
| AT&T Wireless | AT&T call forwarding support |
| Verizon | Verizon call forwarding FAQs |
| T-Mobile | T-Mobile self-service short codes |
Verizon documents forwarding with *72 plus the 10-digit destination number for all calls and *71 for unanswered calls. T-Mobile documents unconditional forwarding with **21*1+PhoneNumber# and turning it off with ##21#. AT&T notes that wireless call forwarding is managed from the wireless phone for security.
iPhone And Android Settings
Some carriers support forwarding through phone settings:
- iPhone: Settings > Phone > Call Forwarding
- Android: phone app settings may include Calls or Call forwarding
If the setting is missing, blocked, or fails, contact your carrier.